THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER!

“Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values' start at the top with the best leadership, so that all the stakeholders understand and carry out the institution's mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.”

-Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios

“With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.”

-David M. Lawrence, M.D., former CEO, Kaiser Permanente

“An absorbing and educational account of a large institution's astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.”

-William E. Simon, Jr., cochairm