Digital Body LanguageHow to Build Trust and Connection, No Matter the Distance
The book we all read right now: the definitive guide to communicating and connecting wherever you are.
Email replies that show up a week later. Video chats full of âoops sorry no you goâ and âcan you hear me?!â Ambiguous text-messages. Weird punctuation you canât make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible â or are they? In , Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.Digital Body Language
will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchangesâfrom large conferences and video meetings to daily emails, texts, IMs, and conference callsâand offers insights and solutions to build trust and clarity to anyone in our ever changing world.Digital Body Language
"We need Erica Dhawanâs book more than ever."âAn indispensable guide to a business world turned upside down by video calls, group texts, and remote work."âSheryl Sandberg, COO of Facebook and founder of âDaniel H. Pink, bestselling author ofLean InDrive
"This book is a breakthrough that will be read for years to come"âSeth Godin, author ofThe Practice